What can’t be measured can’t be improved. Therefore, it is important to measure. Metrics provide you with the big picture of team’s performance and allow you to take actionable measures to improve the same.
Provides in-depth information –Allows to quickly access information and gain actionable insights to drive business performance
Customizable dashboards – Widget-based real-time dashboards that can be easily customized
Pre-built as well as customizable reports – Pre-built reports and role-based access controls provide instant insights on key business metrics
Customized reports – You can create customized reports to address your unique requirements.
Boost customer experience– Analyze and understand what works well and what doesn’t work well and make improvements to boost customer experience.
Instadesk is a start-up communications service provider headquartered in Bengaluru, India. Instadesk’s Digital Customer Engagement Platform together with a host of solutions and services enables businesses to seamlessly communicate with customers using voice, video, text and other collaboration tools to provide memorable customer experiences.